Frequently Asked Questions
Everything you need to know about our vintage-inspired tech.
Are Retro Remake products authentic vintage or new builds?
All our products are brand-new electronics housed in meticulously crafted, retro-inspired shells. You get the classic aesthetic of the 70s and 80s with modern reliability and features like Bluetooth and USB-C charging.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, we will send a tracking number to your email so you can follow your package's journey.
What is your return policy for electronics?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do your products come with a warranty?
Yes, every Retro Remake device includes a 12-month limited warranty that covers any manufacturing defects or hardware failures under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international shipping times vary by location, and customers are responsible for any local customs duties or taxes.